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  • Privacy Policy

Purpose

The purpose of this document is to articulate Thirdware’s Privacy Policy for handling and protecting the privacy of information acquired, accessed, or retained for business purposes or to establish and maintain provided services. This notice describes our privacy policy. By visiting Thirdware.com, you are accepting the practices described in this Privacy Notice.

Scope

This privacy policy applies to all personal and client information and marketing and sales contacts received by Thirdware Solution Limited, whether in electronic, paper or verbal format, and does not apply to the data collection practices of any third parties, Thirdware customers, or any partners.

Thirdware’s Privacy Statement

Thirdware firmly committed to your privacy. This privacy statement provides information about the personal information that Thirdware collects, and the ways in which Thirdware uses that personal information.

Overview

In general, using www.thirdware.com site as a site visitor may be considered anonymous: we do not engage in any activity that will personally identify our site visitors. Your privacy is important to Thirdware.

Use of Cookies

The website uses “Session” cookies for storing information about user activities during that browser session so the server can keep track of options the user chose, decide what page they should see next, and otherwise help make the site useful to the user. These session cookies are destroyed when the browser is closed.

Use of the Thirdware website (www.thirdware.com) allows users to accept the placement of cookies on their device to enhance the browsing experience and support automation tools and analytics. These cookies are used to measure how users interact with website content (how often the visitors come back, how many pages they viewed, etc.) for marketing purposes. This information is used internally and is not shared with third-parties. We may use this data to analyze trends and statistics and to help us provide you with a better customer service.

Securing your data

Thirdware will take reasonable technical and organisational precautions to prevent unauthorised access, loss, misuse or alteration of your personal information.

Using personal information
  • What we need

    Thirdware Solution Limited believe in trust of individual’s privacy and strongly believe that you care how information about you is used and processed that we collect from you through website, email or any other means of collection.

    For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

    During the sales process, Thirdware may also collect additional information from either the individual or their employer in order to facilitate communication (e.g. additional phone numbers, addresses, etc.). This information is collected from the individual themselves either through the “Contact” feature of the Thirdware website, by filling out physical forms at events, or by correspondence with Thirdware such as a phone call or email. Information collected during the sales process shall be retained only as long as there is a legitimate business use.

    Our Personal Data Protection Policy governs the use and storage of your data. You can reach to us through email [privacyassist@thirdware.com] to receive the copy of our Personal Data Protection Policy

    We may collect the following types of personal data from prospective Customers:

    • First Name
    • Last Name
    • Company Name
    • Email Address
    • Phone / Mobile Number
    • Postal Address
  • Why we need your personal information & What we do with it
    We need your personal data in order to manage, control & process your personal data to provide you with the necessary services. No other third party providers have access to your data, unless specifically required by law. Hosting and storage of your data takes place in www.thirdware.com which is located in the US.
  • How long we keep it
    Under legitimate purpose, we are required to keep your documents for limited time period according to the Data Retention Policy. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information.
  • How are we ensuring data security
    Thirdware is certified ISO 27001:2013 company and committed to maintain confidentiality, integrity
    and availability of your personal data.
  • What are your rights
    As a data subject your rights are the following:
    • The right to receive information about the data processing and a copy of the processed data
      (right to access, Art. 15 GDPR),
    • The right to demand the rectification of inaccurate data or the completion of incomplete
      data (right to rectification, Art. 16 GDPR),
    • The right to demand the erasure of personal data and, in case the personal data have been
      made public, the information towards other controllers about the request of erasure (right to
      erasure, Art. 17 GDPR),
    • The right to demand the restriction of the data processing (right to restriction of processing,
      Art. 18 GDPR),
    • The right to receive the personal data concerning the data subject in a structured, commonly
      used and machine-readable format and to request the transmittance of these data to another
      controller (right to data portability, Art. 20 GDPR),
    • The right to object the data processing in order to stop it (right to object, Art. 21 GDPR),
    • The right to withdraw a given consent at any time to stop a data processing that is based on
      your consent. The withdrawal will not affect the lawfulness of the processing based on the consent before the withdrawal (right to withdraw consent, Art. 7 GDPR).
    • The right to lodge a complaint with a supervisory authority if you consider the data
      processing to be an infringement of the GDPR (right to lodge a complaint with a supervisory
      authority, Art. 77 GDPR).

    Should you want to make use of any of the above mentioned rights you can contact us by email privacyassist@thirdware.com to receive the Data Subject Access Request form.

    In the event that you wish to complain about how we have handled your personal data, please send a mail to us : privacyassist@thirdware.com or in writing/post at [Data Protection Officer (DPO), Internal Control and Compliance Department, Unit No 007/008, Multistoried Building, SEEPZ Andheri - East, Mumbai 400 096].

    Our Data Protection Officer (DPO) will then look into your complaint and work with you to resolve the matter.

    If you still feel that your personal data has not been handled appropriately according to the law, you can contact [Data Protection Authority, if applicable] and file a complaint with them.

  • Changes to this Privacy Policy
    We may update our Privacy Policy from time to time. Thus, we advise you to review this page
    periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
  • Links
    This website may contain links to other websites. Thirdware is not responsible for the privacy
    practices or the contents of such websites, nor do we take any responsibility for the opinions of third parties expressed on or through our website. We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

  • Contact us
    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at privacyassist@thirdware.com